job-cover
company

Client Support Executive

job

Metawork DMCC - الإمارات العربية المتحدة

04/05/2023

0 المتقدمين

ينتهي التقديم في :

وصف الوظيفه

الوصف الوظيفي Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. المهارات Previous association with a company in the role of a customer service executive or representative. Familiarity with CRM systems and practices. Good listening skills with fluent communication to address all concerns and doubts of the customers. Portraying impressive communication and interpersonal skills with good command of professional vocabulary. Ability to multi-task, prioritize, and manage time effectively. Well-versed in handling digital tools and modern computer hardware.

العنوان
وصف الوظيفه
  • المسمي الوظيفي

    Client Support Executive

  • الخبره

    2 main.Years

  • دوام العمل

    Time is not specified

  • المؤهل

    university

  • النوع

    both

  • الراتب المقترح

    $ - $ Salary is not specified

تفاصيل الشركه
company
Metawork DMCC
  • المجال

    تكنولجيا المعلومات والخدمات

  • رقم الهاتف
  • البريد الالكتروني
  • الموقع الالكتروني
صفحه الشركه